Well-loved luxury gets a second life at The Shops on Llano

Story and photos by Birdee Scott

The Shops on Llano has been carefully blending resale with retail since it opened its doors in 2007. Located in the heart of downtown Fredericksburg, owner Pam Harman’s luxury consignment boutique features women’s designer clothing, along with repurposed furniture and home accessories. On any given day you may find a vintage Louis Vuitton bag, David Yerman jewelry or a pair of barely worn Lucchese boots ready for their next twirl around a dance floor. Luxury items that feel real, lived-in and human. Pieces that evoke history.

At Harman’s store, gone are the days of hunting through bargain bins of musty-smelling castoffs to find the perfect discounted deal for your closet or home. She and her team at the curated resale shop do the hard work for their customers. It could be said The Shops on Llano has mastered the art of the deal – working to create value while insisting on the highest quality for both its consignors and its customers. 

This kind of curated consignment gives Fredericksburg shoppers access to luxury at a fraction of the cost, while allowing sellers to recoup value on items they no longer use. Everyone wins.

In their latest Recommerce Report, OfferUp found that 93% of Americans purchased secondhand in 2025. The market is on track to top $300 billion by 2030. 

The store, situated in an historic home on North Llano Street just three blocks from  bustling Main Street, opens its doors for shopping Thursdays, Fridays and Saturdays. Harman’s customers are both Texas Hill Country locals, as well as the constant stream of visitors to the area. “I have my every week regulars, but we also welcome people from all over the United States, as well as Australia, Canada, Ireland and Mexico,” Harman says.

Though The Shops on Llano is a part-time business, the work that goes into it is a full-time enterprise. On Wednesdays, her shop is open from 10 a.m. until noon for consignment drop-offs. In that short window, every week a long line of cars wraps  around the store and stretches out into the street with consignors eager to find a home for their unique items. Harman and her staff of six work to greet every customer with smiles and thanks. “It’s crazy busy, but it’s a big deal,” Harman gushes. “People don’t mind waiting for excellent service.”

Her cast of more than 1,000 consignors are OK with any delay because Harman is no second-hand novice. She has built a passionate following as she exercises taste and cultured restraint on behalf of her buyers and sellers. After nearly two decades of curating used items, she knows what her customers want and what she can sell. 

“I price things so our shoppers get a great deal, and the sellers get the most for their pieces,” Harman says. “We try to be really picky what we take.” Harman offers a 50/50 split, unless agreed to beforehand. When an item sells, the consignor can either spend the proceeds as store credit or receive a check.

If a piece does not sell, it gets donated. Harman tells consignors that if they are unsure about letting go of an item, they should not leave it with her. “I’d say about 99% of them don’t care,” Harman says. “They just want to clean out their closet — plus they know that their things will be donated to many of the wonderful organizations in our community.”

On Tuesdays, the store pulls consigned items from its two warehouses and adds them to its existing inventory. The entire store is then restaged with new furniture and accessories. “It looks like a brand-new shop every Thursday when I open for business,” Harman says. “This is what keeps my regulars coming in each week. They are interested because it’s all new.” 

But what truly sets The Shops on Llano apart is not the clothes and furniture — it is the people. Harman and her team are all about creating relationships with their consignors and shoppers, relationships far beyond the cash register. “It’s not just about selling,” Harman explains, “It’s about connecting with people and helping them feel great about themselves and their purchases.”

“Giving to others is a huge part of my heart,” Harman shares. “I’m so grateful for where I’m at, and it means everything to be able to help support others, too.

“My customers, my consignors and my staff have kept me loving my job and my business. It’s been nearly 20 years, and I still love it — and them.”